Anna Bella Santoyo

Intake Coordinator and Administrator

Anna Bella is a versatile and mission-driven administrative professional with extensive experience across healthcare, front-office operations, and patient access roles. At OpenMinds Mental Health Services, she serves as both Intake Coordinator and Billing Administrator, where she plays a central role in onboarding new clients, verifying insurance benefits, coordinating care with clinicians, and streamlining billing workflow. Known for her responsiveness and attention to detail, Anna ensures every family’s entry into care is handled with clarity, compassion, and efficiency—bridging the gap between administrative systems and human connection.

​

Her background spans Level I trauma coordination at Santa Barbara Cottage Hospital, cancer care scheduling at UCLA Health, and high-volume ER admissions at Community Memorial Hospital. Whether leading a front-desk team, managing payroll and recruiting for seasonal workforces, or handling patient access in pediatrics, Anna consistently improves systems, strengthens communication, and brings calm to high-pressure environments. Her career reflects a commitment to service, problem-solving, and creating smoother experiences for patients, families, and teams alike.